Partner practice

Salesforce services

The full Salesforce platform, connected to the rest of your data.

We implement and support Salesforce across sales, service, marketing, and industry clouds, and connect it to your data platform so Data 360, Agentforce, and your reports run on customer data you can trust.

Salesforce

Salesforce Consulting Partner

The partnership

Datagist and Salesforce.

As a Salesforce Consulting Partner, we deliver the full range of Salesforce services, from a first implementation to org health checks, integration, and ongoing support.

Our practice grows out of data work: master data, integration with your warehouse or lakehouse, and governance. That is where many Salesforce programs struggle, and it is the groundwork Data 360 and Agentforce need.

The problem

Salesforce orgs collect years of customization. Duplicate accounts pile up, data arrives from other systems without rules, and custom code nobody owns slows every release. When the business asks for Data 360 or Agentforce, the first obstacle is usually the customer data underneath.

How we work on Salesforce

We configure Salesforce around the processes your teams run every day, using standard features before custom code. We connect it to your other systems, put match and merge rules in place for accounts and contacts, and set up release management so changes ship safely.

What we deliver

Our Salesforce services.

The outcome

A Salesforce org your teams use every day, running on customer data you can trust.

  • 01

    Implementation and rollout

    Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud, from design through user adoption.

  • 02

    Industry clouds

    Health Cloud, Life Sciences Cloud, Financial Services Cloud for insurance, and Energy & Utilities Cloud, configured for regulated work.

  • 03

    Data 360 (formerly Data Cloud)

    Data ingestion, identity resolution, unified profiles, segments, and zero-copy access to Snowflake and Databricks.

  • 04

    Agentforce and AI

    Agent design, topics and actions, grounding in trusted data, and testing and guardrails before launch.

  • 05

    Integration and MuleSoft

    APIs and event-driven integration with ERP, data platforms, and other applications.

  • 06

    Customer data quality and MDM

    Duplicate management, match and merge rules, and mastered account and contact data shared with Salesforce.

  • 07

    Analytics with Tableau

    Pipeline, service, and revenue reporting built on metrics everyone agrees on.

  • 08

    Org health and managed services

    Technical debt review, DevOps and release management, admin support, and ongoing enhancements.

How it starts

The first step.

We start with an org review or a discovery session on the process you want to improve. We look at configuration, code, integrations, and data quality, and give you a prioritized plan, including what to fix before anything new is built.

How we work
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Salesforce and the Salesforce logo are trademarks of their respective owner, used here to identify our partnership.